House Cleaning

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

How much does it cost to deep clean a house?

Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:

  • 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
  • $300 for a 3,000-square-foot home.
  • $25 per hour per worker for deep-cleaning services.

What should I ask a house cleaner or maid before hiring them?

There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:

  • How much do you charge?
  • How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
  • What is your past work experience? Can I see a list of references?
  • Are you accustomed to working with different home or apartment types and sizes?
  • Can you work with children or pets in the house?
  • What types of cleaning products do you use?
  • Do you bring your own cleaning supplies and products?
  • How often can you clean my home?
  • Is there anything you recommend I do (or don't do) to my home before you arrive?

For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.

What is included in a deep house cleaning vs. a basic house cleaning?

A basic house cleaning typically includes tasks like carpet cleaning, wiping countertops, taking out the trash, doing the laundry and washing dishes. A deep house cleaning is a much more involved process, where all aspects of the home are given full attention for a cleanout. In a deep house cleaning, the cleaners will wet-wipe everything from door frames to light switch plates, making sure to also clean walls, windows, air vents, ceiling fans, furniture and more.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

Reviews for Central house cleaners
Chorong J.
BRAD Cleaning came over to clean my house for one time. After hours, my house is sparkly shine. I was pretty happy with the quality of cleaning, I ended up deciding to hire them monthly.
BRAD cleaning servicesBRAD cleaning services
Krithika U.
The cleaners were very punctual and professional, and cleaned the house without disrupting our day-to-day activities. We really appreciated their attention to detail. At the end of their cleaning, we felt like we were in a brand new house! :)
Oliver's Cleaning Services.Oliver's Cleaning Services.
Ekaterina S.
The best house cleaning team I have ever encountered. Cleaned our 3 bedroom, 2 bath house top to bottom. Exceptional quality, great value. Highly recommend them!
Shuqin Y.
Good job cleaning our big house with a fair price!
Fox cleaning servicesFox cleaning services
Brittany v.
My house has never been this clean! She did an amazing job! Highly recommend Claudia’s cleaning!
Claudia’s CleaningClaudia’s Cleaning
Shruti V.
Ludy did a great job cleaning my house. Very thorough and very professional. The house was sparkling. Thanks so much.
Ludy House Cleaning ServicesLudy House Cleaning Services
Twinkle G.
We got our house cleaned in December and they did an amazing job. They were very professional and didn't waste any time. They cleaned each and every corner of the house thoroughly leaving the house as good as new :) We'll be hiring them again and would recommend them to everyone.
Thamyka CleaningThamyka Cleaning
Rahul K.
Paola did a move-out cleaning for my old house and she did a phenomenal job in terms of detailing. Our house was cleaned on a regular basis with a cleaning service but it did get fairly dirty at the time of move-out and Paolo made it sparking clean. Thank you. Look forward to maybe have her do monthly cleaning at our new place now.
Paola’s Janitorial ServicePaola’s Janitorial Service
Qian Y.
James house cleaning is very effective and responsive. They have cleaned twice for us. One for move in and the other is for move out. Both of them are high quality.
Jenn C.
Just hired for a deep cleaning and my house is sparking! My cleaner took her time and paid close attention to all the details! I was very impressed!
Traditional CleanersTraditional Cleaners
Jieqian X.
Professional! Cleaned our house like new. We also have some mold on the wall that need help to clean with, Gisela and her team helped to cleaned it with a fair cost. No other hidden costs. Appreciate their work and recommend.
Gisela’s house cleaningGisela’s house cleaning
Aaron J.
Paulo sent Silvane over to clean my house. Silvane is very efficient, customer focused, and get my home cleaned well. I would high recommend Paulo to everyone else.
Paulo’s cleaning servicesPaulo’s cleaning services
Ryan B.
Did a fantastic job cleaning our house. Punctual, easy to communicate with and very professional. Really appreciate the high quality work
Smart CleaningSmart Cleaning
Tidus R.
I have to say I never thought my house could be this clean even after the deep cleaning. But BRAD cleaning service really made it happen and went far beyond my expectation. The team showed up at the scheduled time, estimated workload and then started the work without any further questions. It did take longer - almost 5 hours because my house was dirty & messy…They even called two more people helping out but with $30 incremental charge ONLY!! When I have to leave the house to office, they finished the work and locked the door for me, with all things put together in a very organized way in the living room. Very professional, honest, and very reasonable price. I have used 5 different deep cleaning services before and they are the best. Next I will sign up their monthly recurring cleaning service - I cannot see the past mess any more after I have such a clean house now.
BRAD cleaning servicesBRAD cleaning services
Daniel S.
Tilia responded quickly and clearly. She came to scope out the deep housecleaning and housekeeping work I needed done on the 3rd and 4th of July to make house clean. This was my first professional cleaning since COVID-19 Shelter-in-Place order. The work she and her work-partner did over 2 two days was done with understanding and care. The house went from dusty and needing deep floor cleaning and tub cleaning etc. to sparkling clean and neat. And they stayed until just before my party on the 4th of July to clean the patio and set it up for my houseguest and 12 people attending a BBQ on the Patio. I highly recommend Tilia's cleaning service. She keeps her promises.
The Happy Cleaner Co.The Happy Cleaner Co.
Jason P.
Karina is awesome!!! She went above and beyond to leave our house cleaner than when we moved in and will definitely hire her again!
Primer clean servicePrimer clean service
Vinayak R.
They did an outstanding job. Their cleaning exceeded our expectations. They thoroughly cleaned every corner of the house. They were on time. Their prices were very good in terms of the service provided. I strongly recommend their cleaning services. They go above and beyond expectations. Thank you so much for your excellent service.
Ludy House Cleaning ServicesLudy House Cleaning Services
Emily Y.
L&B did a fantastic job cleaning our small house. There were years of grease built up on our kitchen cabinets and they are crystal clear now. She also cleaned the inside of the cabinets. Cleaned all the film off the glass shower door. Base boards were cleaned thoroughly. L&B was flexible and agreed to clean an additional refrigerator as well, communicating about the additional fee before tackling the project. Would absolutely hire again, and really would love to know her cleaning secrets!!
L&B cleaningL&B cleaning
Calvin S.
We hired Rosa and her team for a move out cleaning and the service well exceeded all of our expectations. Rosa walked through the process in a very detailed manner, and provided additional cleaning options for different rooms, depending on the level of dirtiness. After the service, the house is just as it was when we moved in, perhaps even cleaner! I will definitely hire Rosa and her crew again for my next large cleaning.
Rosa Cleaning Services LLCRosa Cleaning Services LLC
Patrick E.
Cesar and Tania provided exceptional house cleaning service. They tackled our kitchen, bathroom, and living areas and had them looking cleaner than when we first moved in. Both of them are tidy, professional, and detail-oriented. I highly recommend their service and will be continue to be one of their customers.
Thamyka CleaningThamyka Cleaning
Sara D.
Erica and her partner did a terrific job on my house. They arrived on time, were extremely friendly and communicative, and spent hours getting everything shiny and clean. Will definitely use their services again.
E.V general home servicesE.V general home services
Thumbtack Customer
They come on time, communicate well though a variety of media including by text. Price is reasonable and cleaning is exceptional. They are very good about our two rambunctious cats, and didn't charge more for pets (as other service providers had suggested). I love coming home to my squeaky clean house.
Palma cleaning  # 203569Palma cleaning # 203569
Hyunsoo K.
They did really good job on cleaning my house. I asked time to time about cleaning outside area or windows but they never complained and willingly did it no matter it takes. And never asked tips to me after finish but I have some since I really appreciated their quality of job!
Junior’s cleaning serviceJunior’s cleaning service
David P.
Eloy was excellent to work with, and did a great job of cleaning my house with tons of nooks. Coming home after he had been there was always a highpoint of the week! I had him do my move out clean as well, and the place looked immaculate. I would absolutely recommend him to anyone.
Mr. Fitting HK LLCMr. Fitting HK LLC
Trixie -.
I was moving out of my studio apartment and needed a move out clean. That’s when I found Luna’s House Cleaning here. This is a small business with Alfredo and his wife Oneyda. Oneyda was the one who did the cleaning and she was a hard worker and did a great job! I accidentally submitted my payment twice to Alfredo afterwards, but he refunded me the second payment, which shows that he is honest. I would hire them again for a move out clean and recommend them to others who need cleaning services.
Lunas house cleaningLunas house cleaning
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What you need to know about house cleaning companies & services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

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